Privacy policy

Personal data & intellectual property

The Customer is informed and accepts that his personal data can be collected on the Site and used by MIEL FACTORY who acts as data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46 / EC (hereinafter "General Data Protection Regulation" or " GDPR ”). MIEL FACTORY undertakes to protect and ensure the security and confidentiality of the personal data of its Customers in accordance with the GDPR, in particular by taking all necessary precautions to prevent this data from being distorted, damaged or from unauthorized third parties having access to it. In particular, the personal data of Customers may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the GDPR, intervene and contribute directly to the management of Orders and for which it is absolutely necessary to access the data personal information entered by the Customer when creating and using their Account (identity, postal address, telephone number, email address). Subcontractors can only act on instructions from MIEL FACTORY.

Customers' personal data is collected for the following purposes: 

* order management and customer relations; 

* Client information relating to offers and commercial information related to the brand; 

* strengthening and improving the communication of the Website and the brand by sending, in particular, newsletters and special offers according to the preferences of the Client noted on the Site; 

* improving and personalizing the services offered to Customers; and compliance with legal and regulatory obligations. 

The Customer's personal data are only kept for the time strictly necessary for the purposes set out above. In accordance with the GDPR, the Customer has a right of access, rectification and opposition to personal data concerning him (hereinafter "Computer Rights and Freedoms"). To exercise one or more of the Computer Rights and Freedoms, the Customer must send a request by email to the Customer service of MIEL FACTORY, by filling in the contact form located on the site (contact@miel-factory.com) or by writing to the 'following address by indicating his name, first name, e-mail address and customer references: MIEL FACTORY, 28 rue de Sévigné, 75004 Paris FRANCE and by indicating his last name, first name, e-mail address and customer references. 

Each request must be signed and accompanied by a photocopy of an identity document bearing the Client's signature and specify the address for the reply. The response to the request made on the basis of one or more Computer Rights and Freedoms will be sent within 2 months of receipt of the request. The Customer may communicate to MIEL FACTORY specific directives in which he or she defines the way in which he or she intends to exercise, after his death, the Computer Rights and Freedoms in accordance with the GDPR.

Cookies

The site you are visiting uses tracers (cookies). Thus, the site may access information already stored in your terminal electronic communications equipment and enter information there. The site exclusively uses so-called "strictly necessary" tracers, which do not require your prior consent. We use these tracers to allow and facilitate navigation on the site, in particular by memorizing your navigation preferences defined during your session.

These tracers cannot, technically, be deactivated from the site. You can nevertheless oppose the use of these tracers, exclusively by configuring your browser. This setting depends on the browser you use, but it is generally simple to perform: in principle, you can either activate a private browsing function or only prohibit or restrict the tracers (cookies). Please note, it is possible that plotters have been saved on your device before setting your browser: in this case, delete your browsing history, always using your browser settings. The use of tracers is governed by article 32 II of law n ° 78-17 of January 6, 1978, transposing article 5.3 of directive 2002/58 / EC of the European Parliament and of the council of July 12, 2002 modified by Directive 2009/136 / EC. To find out more about cookies and tracers, we invite you to consult the CNIL website: www.cnil.fr.